SRL Archive - News and General

Anybody else's internet go out yesturday?


rj

2012-12-28 09:17:26

Yesterday I made a thread about how to negative rep somebody and like 2 minutes after I made it my internet went out. My dad called our ISP and they were on the phone for about 30 minutes until finally the guy was like "oh.. yea ummm.. in your area they are currently having a problem.. so.. it won't be back up till 8-9"

14 hours later I get internet back?


Anyone else in southeast USA lose internet?

DannyRS

2012-12-28 09:19:39

Stuff goes wrong ISP's make mistakes, almost always a local problem tho (likely limited to your street cabinet / exchange), so no point asking us ;)

I live in UK so i dont know :P

rj

2012-12-28 09:21:54

Yea i figured that. I kept checking it at 11, then at 12, I woke up at 7 to check it. Then I had a dream it worked then woke up and checked it and it didn't ROFL. Finally I got up at 9:15 and it worked (maybe the guy meant 9 am not 9 pm?)

DannyRS

2012-12-28 09:23:32

From: rjj95
Yea i figured that. I kept checking it at 11, then at 12, I woke up at 7 to check it. Then I had a dream it worked then woke up and checked it and it didn't ROFL. Finally I got up at 9:15 and it worked (maybe the guy meant 9 am not 9 pm?)


As someone who knows loads of ISP call center workers, the guy had no idea when it was going to be back online, he said whatever you want to hear to get you off the phone ;)

Normally there is a stupid job system that reward the people who can solve an issue in under 3-5 min or something

rj

2012-12-28 09:28:14

From: DannyRS
As someone who knows loads of ISP call center workers, the guy had no idea when it was going to be back online, he said whatever you want to hear to get you off the phone ;)

Normally there is a stupid job system that reward the people who can solve an issue in under 3-5 min or something


Exactly what my dad said. He didn't care. He was leaving for California the next 5 days and I was gonna be pissed if I didn't have internet for 5 days straight.

DannyRS

2012-12-28 09:32:38

From: rjj95
Exactly what my dad said. He didn't care. He was leaving for California the next 5 days and I was gonna be pissed if I didn't have internet for 5 days straight.


Only people who know when its going to be fixed is the engineers who are working on it, and most of the time its all done on a "it'll be up when its up" basis, so call centers will just tell you it will be up sometime within the next 24 hours and close the ticket ;)

Milly52p8

2012-12-28 23:49:02

my wires some time makes mess . . and then it happen so

onilika

2012-12-29 04:23:22

Mine went down. But MUST BE coincidence, since I live from the other side of the World.

Pod

2012-12-30 01:01:00

Mine is extremely slow :( I think I'm getting DDOS'd.

DannyRS

2012-12-30 01:01:33

From: Pod
Mine is extremely slow :( I think I'm getting DDOS'd.


restart your router

rj

2012-12-30 01:45:40

From: Pod
Mine is extremely slow :( I think I'm getting DDOS'd.


Don't mean to be mean but… that's the exact reasons nobody takes ddos reports seriously these days..

Thehatered

2012-12-30 12:12:53

mine did but i live out west