SRL Archive - Help

JAG makes me wanna kill myself.


qeeked

2012-10-20 22:43:24

I forgot my answers and apparently you can't do anything about it -_-

Sin

2012-10-20 22:45:46

Dont kill yourself over a game lol, and they even warned you to take a picture of the answers.
Talk to the tech support team to get it back.

qeeked

2012-10-20 22:47:23

From: Shay
Dont kill yourself over a game lol, and they even warned you to take a picture of the answers.
Talk to the tech support team to get it back.

Haha i wouldn't actually :p but yea, my ip changed and now it won't let me log in. What is the email for the tech support?

Sin

2012-10-20 22:48:48

Erm it's in the JAG FAQ, lemme see if I can grab it for you.

E*
[email]JAG@jagex.com[/email]

But it also says:

qeeked

2012-10-20 22:49:58

From: Shay
Erm it's in the JAG FAQ, lemme see if I can grab it for you.


That'd be great :) I looked but it didn't say.

Sin

2012-10-20 22:51:29

Edited my post.

qeeked

2012-10-20 23:01:29

From: Shay
Edited my post.


Thanks man, I emailed.. But more than likely they'll be dicks.

Justin

2012-10-20 23:04:54

From: qeeked
Thanks man, I emailed.. But more than likely they'll be dicks.


You would be suppried. If you supply all the correct details, (IP address(s) used, membership info (phone, credit card, paypal ect)) they might remove JAG for you

qeeked

2012-10-20 23:06:59

From: [J]ustin
You would be suppried. If you supply all the correct details, (IP address(s) used, membership info (phone, credit card, paypal ect)) they might remove JAG for you


I did, I gave Ip from where account was made (where I live) and new ip address, but we'll see.

Sin

2012-10-20 23:07:58

Just say "I was planning to buy the new Scarecrow cosmetic item", Boom, instant giveback.

Justin

2012-10-20 23:08:23

From: qeeked
I did, I gave Ip from where account was made (where I live) and new ip address, but we'll see.


It would also help if you e-mailed them from the email address that is registerd to your account

Neznam

2012-10-20 23:15:38

This is why I haven't enabled it yet.
Althought maybe I should, just won't yet.

qeeked

2012-10-20 23:15:50

From: [J]ustin
It would also help if you e-mailed them from the email address that is registerd to your account


I did aswell, and shay lmao… I will.

Silentcore

2012-10-20 23:43:08

Do what Shay says but say it like a sad little 13 year old.

abhi2011

2012-10-21 02:59:59

You can reset JAG things by going to tech support -> JAG-Security and posting. They will ask some of the details like remembered password, country of registration time etc.
I got mine reset :D

Benny

2012-10-21 05:11:45

Make a document on your phone or pc with it written down. Easiest thing to do!

Justin

2012-10-21 06:14:32

From: -Benny
Make a document on your phone or pc with it written down. Easiest thing to do!


Or just remember what you put in :)

xtrapsp

2012-10-21 06:19:57

Theres a forum thread in support…. I did it…

zamserv

2012-10-21 06:23:18

just post on forums, they deleted my jag 2 times cuz i forgot the answers

Ian

2012-10-21 09:35:25

From: zamserv
just post on forums, they deleted my jag 2 times cuz i forgot the answers


Haha this seems secure. :rolleyes:

xtrapsp

2012-10-21 10:58:09

From: BMWxi
Haha this seems secure. :rolleyes:


How does that have any context to it? It is secure… you have to provide the same details as account recov and what you think the jag answers are to ALL questions. That and you need previous pay details etc.