oneshadow
2012-06-25 15:47:12
[IMPORTANT] Downtime explanation / data loss.
As you know our website died this weekend.
This happened, because all of our hard drives of our database server died all the sudden at the same time.
This means we lost all our forum data, as backups where on those harddrives as well.
We still have the current data of all transactions, as they where on a different server.
The last backup I had, sadly dated from the end of March this year.
This means that we lost every post, user etc since that date!.
Also, all payments made by users registered after that date now would not function anymore.
To those people, please create a topic in billing support and include all of the following details:
Scripts bought (per transaction).
Payment method used.
Transaction id if you know it.
Price paid.
Email or account id.
Any other info that could help us determine your transactions.
We are very sorry that this happened and we'll make sure it will never happen again.
We currently bought even more servers that will act as backup servers only, so that even if a server dies it will not affect us anymore.
The chances that this could happen was nearly 0, but it still happened sadly.
——————————
Just came back an hour ago!
LOL
Perfect timing for optimus
oneshadow
2012-06-25 15:54:17
HAH! I know right? Time to get 119-120 dung asap!
That's just embarrassing on their hand. How do you lose all of that data just like that?
oneshadow
2012-06-25 15:58:47
The scripts people had weren't lost. I bought pro dung and a few others within the past 3 months and i still had mine. Users created in that time however… lol… are deleted.
Benny
2012-06-25 16:03:32
shit my accounts gone!!
why can't i get on the site?
Gf my account, hopefully I can still get the dung bot back.
Neznam
2012-06-25 16:05:57
Hmm, sounds like a conspiracy!!
oneshadow
2012-06-25 16:08:29
Honestly, I get amusement out of seeing all the argument on there. This should just go to show how much better Simba is. Open source and as far as i remember, has never gone down.
If your account got deleted, create a new one and post proof of purchases in the billing support thread.
Confused? Log in or create a new account and yell in the chatbox!
Benny
2012-06-25 16:28:09
man.. i wish i had my dung bot… fml if they don't give it back
shstiger2009
2012-06-25 16:35:51
From: -Benny
man.. i wish i had my dung bot… fml if they don't give it back
I hope you have info about your transaction, don't know what they'll do for RSGP sales if people don't… :/
Benny
2012-06-25 16:36:36
I paid using onebip and have posted what i got from the website so idk if thats good enough
skillzmatic
2012-06-25 18:26:37
The website is offline again..
oneshadow
2012-06-25 18:38:40
We had to change servers, so someone decided to attempt ddos. We are under ddos!
I can confirm that the bot client is still functional and working.
thats quite retarded, backup on march? -.-
oneshadow
2012-06-25 19:14:46
From: pur3b100d
thats quite retarded, backup on march? -.-
I agree. A regular back up would have been smarter. Even if they thought it wouldn't happen… c'mon at least do every other month or once a month!
TehNeonFishy
2012-06-25 21:26:32
I thought the whole point of having a backup was the have it in a separate location so when things like your HDD fails you still have the backup. o.O
stuartroad
2012-06-25 22:05:04
From: TehNeonFishy
I thought the whole point of having a backup was the have it in a separate location so when things like your HDD fails you still have the backup. o.O
Uhh what? It was backed up in a different location, it was just that they hadn't done a back up for months.
The bot is up and working, in fact my dung script is working better than ever. People stop hating on epicbot, it useful for somethings, eg this bot.
Benny
2012-06-26 08:44:58
at least you got your script… mines not been given back!
[S]paz
2012-06-26 08:48:27
From: oneshadow
This means we lost all our forum data, as backups where on those harddrives as well.
What's the point in the backups if they are on the same bloody drives…
From: [S]paz
What's the point in the backups if they are on the same bloody drives…
Yeah… you have to be an absolute retard to back up something on a harddrive unless its a progressive solid state… which I am willing to bet you don't have. The point of backup is a separate peripheral device containing copies of documents that are of importance or value. These can be used in case of deletion or corruption as not to lose data completely.
Ever heard of a USB? They are these sweet little sticks of awesomeness that hold FILES!!! How cool is that?! I have one shaped like a Yoda.
I got this
2012-06-26 10:34:30
Time to try and get free dung script :D
From: I got this
Time to try and get free dung script :D
If everyone wasn't trying to do that it would be a great idea!
I wont try to do that :shifty: