BenLand100
2012-06-01 10:09:05
When you want to report a bug, you need to include the debug output. THIS DOES NOT MEAN TAKE A SCREENSHOT OF THE COMMAND PROMPT. You can right click the title bar of the command prompt screen and explore the options to find a way to copy the text. Post that text in a code box.
Now some definitions.
SMART is the program that opens up and shows you the RS client (which is not SMART, but the RS Client).
Simba is the program you open scripts in and run them. (SMART and Simba are entirely separate programs)
SRL is the library of functions that are used in your scripts. (SRL and Simba are separate entities, neither of which is SMART)
SMARTManager is not SMART, but a program that restarts your scripts after 6 hours (it has almost nothing to do with SMART or Simba or SRL)
Do you know how lists work? Read the following list.
Now some definitions.
SMART is the program that opens up and shows you the RS client (which is not SMART, but the RS Client).
Simba is the program you open scripts in and run them. (SMART and Simba are entirely separate programs)
SRL is the library of functions that are used in your scripts. (SRL and Simba are separate entities, neither of which is SMART)
SMARTManager is not SMART, but a program that restarts your scripts after 6 hours (it has almost nothing to do with SMART or Simba or SRL)
Do you know how lists work? Read the following list.
- Are you absolutely sure it's related to SMART? People post questions unrelated to SMART while blaming SMART all the time. (see the above definitions) If there is any error message not related to SMART (e.g. DTM, syntax, random access violations, etc) DO NOT DO THIS. I personally think this should be a bannable offense on the grounds of stupidity.
- ARE YOU ABSOLUTELY SURE IT'S RELATED TO SMART? This point is a lot like the last one, but in all caps. Seriously, people. BUT THERE IS USEFUL INFORMATION HERE: Just because it happens in the SMART window does not mean it is SMART's fault. The RS Client is not SMART (take that as you will). If the RS Client fucks up, e.g. gets stuck loading, it's probably just because the client is kind of shitty.
- Did the SMART window not open? If you're sure nothing else went wrong make a thread and post the debug output.
- Did the SMART window randomly close? If you're sure nothing else went wrong make a thread and post the debug output.
- Is SMART loading very slowly? Search the forums, PLEASE. This problem is mentioned multiple times a day, people are working on it. Find a thread about it and post there if you have any useful information.
- Do you need to restart after X hours? Frankly, I don't care. That's not part of SMART and shouldn't be. That being said, v7.1 has API that will make restarting SMART much, much, much easier so that external programs to restart Simba won't be necessary. Basically, don't post in SMART fourms about this.
- Could not find the applet definition? (or something related) Again, search the forums. This is a very common bug and DOES NOT NEED a new thread every other day.
- Are you having trouble with a specific SMART function? (causes errors) Make a bug report here: https://github.com/BenLand100/SMART/issues
- Do you have a specific feature request? I'd prefer you make a thread here, but you can also file an issue on github if you must or you think it's urgent.