Message from Jagex CEO (Mark Gerhard) on SoF
I wonder where they got their statistics from (percentages).
Link:
http://services.runescape.com/m=news/sof-feedback-response
It’s been two months since we released the Squeal of Fortune and we wanted to take the opportunity to respond to some of the player feedback, correct some misconceptions about the popularity of the update, motivations behind the update and importantly outline why it’s also here to stay.
First of all I want to say thank you to everyone who has sent us feedback about the recent Squeal of Fortune updates. We designed the Squeal of Fortune from the outset to be a fun and light-hearted feature to RuneScape, giving players a new way to receive free rewards every day they log into RuneScape. As with many of our updates, our members always receive extra benefits like double the free spins daily and we have evolved it since launch – providing all of our players numerous additional ways to earn free Squeal spins within the game.
As with all content we add to RuneScape, we went to great lengths to ensure that the Squeal of Fortune would enhance the playing experience without undermining what makes the game truly special for millions of players every day; we truly believe we have succeeded in both priorities.
We recognise that some in the community have mixed feelings about the Squeal of Fortune and, whilst we spend a great deal of time and effort creating game experiences that resonate with the majority of our players, the reality is due to the epic size of our community it simply isn’t possible to please all of our players all of the time despite desperately trying too. Therefore our philosophy has always been to do what is right for the long term health of the game, a fact many of the long standing player will know I’ve consistently done over the years irrespective of the initial pain, with the not so distant Bot nuke a great example. I can confidently say that we have always been rewarded for doing the right thing in the long run and the reality today is that the game is not only consistently improving but our community steadily grows year on year.
That said, all the feedback we receive for our updates and how the community engage with it is still extremely important to us. We have been reading your posts on the forums and listened to your concerns. As a result of your feedback, we implemented some changes to the way Squeal of Fortune works, such as adding new ways to receive extra spins as in-game rewards and also introducing additional payment protection for all in game purchases as soon as players notified us it was a concern.
Naturally the team and I are saddened that some players are upset about free spins and some also don’t like the ability to also purchase additional spins, however, the reality is 90% of our members are enjoying the Squeal of Fortune on a daily basis and over 70% of our free players utilise the Squeal of Fortune daily too - making it some of the most widely appreciated content release to date. The majority of our players also continue to take advantage of the many free ways to earn extra spins, so it’s certainly here to stay.
The stated concerns from players regarding RWT'ing, gambling or using the Squeal of Fortune to buy their way to success is simply not true and not possible given the design of the system. Whilst we have seen most players take advantage of the new rewards and many choosing to purchase extra spins, we have not witnessed any abuse of the system despite monitoring it extremely closely.
Looking forward, RuneScape continues to grow more than ever, both in terms of innovative compelling content as well as the size of the community. With the launch of The Runespan last Monday, a major graphical performance upgrade yesterday (which has already seen a significant portion of the community benefit from over a 100% improvement in game frame rate), it should be evident that we just gearing up for our most exciting and biggest content year ever……….. including a complete upgrade to the combat system later this summer!
You’ll naturally all hear a lot more about this in the very near future so watch this space.
Thanks for reading … and have fun,
Cheers,
Mark Gerhard
Jagex CEO
Neznam
2012-05-04 15:42:17
90% bull**it!
Of course they are going to say its 90%, they really want this to stay up so they can make more money.
There should be an official Poll…
Unless there already was?
It doesn't matter whether or not players are abusing the SOF to gain xp, it is still Real Word Trading.
however, the reality is 90% of our members are enjoying the Squeal of Fortune on a daily basis and over 70% of our free players utilise the Squeal of Fortune daily too - making it some of the most widely appreciated content release to date
Just because it is is being used does not mean it is appreciated. Don't get me wrong, I don't mind the SOF, it is Jagex selling them for money which pisses me off.
From: abu_jwka
It doesn't matter whether or not players are abusing the SOF to gain xp, it is still Real Word Trading.
Just because it is is being used does not mean it is appreciated. Don't get me wrong, I don't mind the SOF, it is Jagex selling them for money which pisses me off.
agreed
what makes the game truly special for millions of players every day
Yeah.. right… maybe 6 years ago?
Google
2012-05-04 19:58:18
I don't see what the big deal on RWT trading is even for runescape to do it themselves, players make thousands of dollars off this game botting multiple accounts and selling the GP, whats so wrong for them to try and pull in some more cash to keep their game going? Everyone already knows there in a pit right now….
From: Main
Yeah.. right… maybe 6 years ago?
90% us botting lol
xtrapsp
2012-05-04 20:09:41
just bought ten spins. I got raw swordies and tuna for 5 of them. The Squel of shit is shit. :P
P1nky
2012-05-04 20:12:23
Get rid of them man, they are annoying and time consuming goodness… Wish they had a option to disable them!
including a complete upgrade to the combat system later this summer!
More interested to see how Jagex are gonna pull that off :p
Narcle
2012-05-04 20:54:11
From: Ollybest
More interested to see how Jagex are gonna pull that off :p
I wait in anticipation… to bot it again. XD
wister1
2012-05-04 21:11:48
lol so to them if you use SOF means automatically you like it, nice way to get 90%, the rest are goldfarms who dont seem to use them anyway…
using the Squeal of Fortune to buy their way to success is simply not true and not possible given the design of the system
oh really? I love how they address this most controversial fact with 2 lines (which doesnt even explain how it is not possible) and spend the rest talking about rather irrelevant stuffs. Seems like they really cant think of a good excuse this time.
kidnappings
2012-05-04 22:01:33
From: abu_jwka
It doesn't matter whether or not players are abusing the SOF to gain xp, it is still Real Word Trading.
Just because it is is being used does not mean it is appreciated. Don't get me wrong, I don't mind the SOF, it is Jagex selling them for money which pisses me off.
even though Jagex selling spins to players for real life cash atleast it is there product and there game and they have all the rights too. now for people like us who sells RSGP to other players we are using there materials to gain cash for our advantages and some people do evade taxes by selling gold too which is illegal as well. I can't really complain on how they choose to do with there game.
honeyhoney
2012-05-04 22:01:40
From: P1nky
Wish they had a option to disable them!
Exactly what I've been thinking for a while now!
Jagex remind me of politicians - always spewing propaganda and pullng statistics out of their ass.
Flight
2012-05-04 22:16:11
It's pretty hard to make claims of your hatred for RWT when you yourself are selling an obvious way to buy XP & items. There's a term that comes to mind here, what was it? Ah yes, hypocrite.
Edit:
I miss Andrew to be honest…
pulse0
2012-05-04 22:27:42
lol im pretty sure alot of people who are buying spins dont know that even if by chance they do win that divine. ITS UNTRADABLE i won a "lucky bandos godsword" and its untradable. its a entirly diffrent item from the real bandos gs. same stats same special but because its "lucky" meaning from SoF its untradable

-picture of an untradable "lucky bandos godsword" next time you have some SoF spins look at the claws divine etc. they're all "lucky" bullcrap
pk master999
2012-05-04 22:33:42
Naturally the team and I are saddened that some players are upset about free spins and some also don’t like the ability to also purchase additional spins, however, the reality is 90% of our members are enjoying the Squeal of Fortune on a daily basis and over 70% of our free players utilise the Squeal of Fortune daily too - making it some of the most widely appreciated content release to date. The majority of our players also continue to take advantage of the many free ways to earn extra spins, so it’s certainly here to stay.
b_lone
2012-05-04 22:44:52
90% of members enjoy the SoF? What? I never knew I or any of my friends enjoyed it!
Zombietech
2012-05-04 23:09:44
From: b_lone
90% of members enjoy the SoF? What? I never knew I or any of my friends enjoyed it!
You think you and a few of your buds would affect the percentage? Just because some players from a small online community dislikes SoF doesn't mean that group is any more than that 10%.
By the way, they might be basing it off of how many players are using it. Yea, you may dislike it but I'm sure you're using your spins too ;)
Spandzbab
2012-05-05 01:31:43
Yes people spin using free spins but what people are most upset about is the buy spins option and I'm pretty sure 90% of players don't buy spins.
litoris
2012-05-05 07:25:09
Nice bullshit there.
wister1
2012-05-05 07:35:46
they could say 98% people like it… :P
stuartroad
2012-05-05 07:44:30
I don't get why people complain about it. So what if you can buy xp to 99, no one is actually going to do this, if you have that kind of money spare you shouldn't be playing this game.
I do not like the wheel, but I still have my free spins everyday. Why not? If you don't agree with RWT then don't buy any!
Note: Most of you probably RWT anyway?
Sir Ducksworthy
2012-05-05 07:45:10
Well I'm hoping at least well get better updates since their making more $ from it.
This is complete Jagex horseshit as usual….
shanghai88
2012-05-05 12:50:41
"I'm jelly of those people whom can buy spins and have an unfair advantage so I'm against it <insert various reasons>, (Mean while I Bot)."
Great dicaeology, try harder.
shstiger2009
2012-05-05 12:56:15
Some of the most widely used content to date?
Hahaha, because it pops up on the freaking screen and you want to get rid of it! Wow, that's awful logic.
Twisterz
2012-05-05 13:01:28
It is a piece of garbage. Period.
Last Legend
2012-05-05 13:28:22
Eff you jagex
weequ
2012-05-05 13:32:40
Bullshit i've only been spinning to get rid of the annoying interface.
Gl3nn IV
2012-05-05 15:06:18
Well of course people are going to use the spins if they are free… Why waste them? That's why 90% of people use them.. just because they're there.
Mainly people are against the RWT of the spins, IMO.
COODA I
2012-05-05 16:15:48
add an option to turn it off somewhere I hate that thing everytime i log on… I have 12 spins just sitting there and i still dont think it catches on I have better things to do then to play that stupid wheel!
iMatty
2012-05-05 17:10:16
90% of users don't enjoy it, they just use it because they can. I hate using it but still do, not even sure why.
bots420
2012-05-06 12:06:27
I actually don't mind that they are doing the SoF. It is thier game and they can do what they want. If you guys seriously don't like it that much, don't play. You think that would be simple right? If they wanna try and make a little extra money (which I'm sure they need now that there aren't all these bots buying mems) then let them. They need that money for updates and server bills, which have to be high.
All of us are doing the same as they are, RWT and autoing. Which is against the rules. Just like Flight said, bunch of hypocrites.
I mean just don't buythe damn things then.
[D]ude
2012-05-07 04:13:29
I love Jagex's logic in it.
A special previewing of June's BTS where they end all RWT
Selling 1 mil - 30 cents. We decided to end RWT by underselling them with our infinite stock of rsgp
Benny
2012-05-07 07:59:45
I mean it'd be useful as hell if i got the divine or useful items but seeing as all i get is rubbish no point
alexes
2012-05-07 08:09:46
haha jagex thinks we're stupid >.<
From: Flight
It's pretty hard to make claims of your hatred for RWT when you yourself are selling an obvious way to buy XP & items. There's a term that comes to mind here, what was it? Ah yes, hypocrite.
We're not the hypocrites here; Jagex are.
Real World Trading is a rule they have created, by selling items and xp via SoF they have broken their own rules.
Why should we face a potential ban for Real World Trading with RS players, but not a ban when we buy money, items and xp from Jagex?
It's stupid.
Cause it's surely not rubbed in your face when you login….
>.>
Chen Monopoly
2012-05-07 10:11:50
using the Squeal of Fortune to buy their way to success is simply not true and not possible given the design of the system
Then why redefine the RWT rule to exclude themselves?
blother
2012-05-07 12:31:31
From: abu_jwka
We're not the hypocrites here; Jagex are.
Real World Trading is a rule they have created, by selling items and xp via SoF they have broken their own rules.
Why should we face a potential ban for Real World Trading with RS players, but not a ban when we buy money, items and xp from Jagex?
It's stupid.
I think he meant Jagex.
Also, Jagex will never actually sell items/gold outside of the SoF because it would absolutely destroy the game basically making it like any private server. Unless they decide they are done with the game, then they will do it
Silentcore
2012-05-07 12:40:46
Hopefully Jagex uses all the money they get from all these losers who buy spins to make the game better and listen to what the community wants.
litoris
2012-05-07 13:02:19
Would be better if they lowered the membership price back to 6 bucks with all that cash they are earning.
Rsbotter12
2012-05-07 23:29:03
From: Ucantseemebot
Hopefully Jagex uses all the money they get from all these losers who buy spins to make the game better and listen to what the community wants.
I doubt that. Its Jagex.
Slone
2012-05-08 03:52:13
I suppose anyone can make up statistics. 110% of Players enjoy the squeal of fortune while another 130% play it every day.
wantonman
2012-05-08 03:59:59
basically they are saying that some hardcore rsers out there spin the wheel for benifet the truth it once you reach a certain lvl you learn to bot
BuckWild
2012-05-08 08:31:00
I'm sure 90% of active members USE their spins. But, that doesn't mean they approve and are happy with it. Free spins why not use them?
lilcmp1
2012-05-08 10:53:19
From: BuckWild
I'm sure 90% of active members USE their spins. But, that doesn't mean they approve and are happy with it. Free spins why not use them?
Yup. Use =/= Appreciation. I hate SoF so much >.< I feel like they are trying to run rs into the ground.
Made the percentages up, obviously; what do you expect?
Parade
2012-05-10 14:21:44
From: abu_jwka
Just because it is is being used does not mean it is appreciated. Don't get me wrong, I don't mind the SOF, it is Jagex selling them for money which pisses me off.
Agreed. I remember the day it came out for purchase; my brother calls me up mid day with the most magnificent rant this world has ever heard.
'Toxin
2012-05-10 14:51:40
Mark must have the biggest balls to even dare come forward with this message to the users of RuneScape. All what that message states is nothing more than, I'm an idiot, and I just want more money. Seriously, get your head out of your ass and realize one thing here, RuneScape will NEVER be what it was 5 or 6 years ago. He's claiming that the free users are enjoying the squeal of fortune, well… no SHIT they are enjoying the squeal of fortune, if you're looking to please the free users who seemingly bring zero revenue towards the game, then why are most of your updates directed to the members, those that do bring money into your little pockets…? Ugh… this is beyond frustrating. He's nothing more than a marketing mastermind, with lies upon lies. I bet he even believes his lies, well Mark, it's about time you wake up and stop feeding people bullshit, because sooner or later, the game is truly going to die, just as it did ever since wilderness disappeared.
/rant.
doorsftw
2012-05-23 18:57:34
well this is complete bullshit
majority of the players fucking play sof cuz of the popup
i can bet u that he knows that ppl hate sof but doesnt give a fuck
in all honesty they fucked over this game too many times over that they dont care and that they will squeeze every last dollar from it