SRL Archive - Help

Hello,

I've been lately started using chrome. I like it really much.
The problem is I cannot run Runescape in it.
I've reinstalled Java and everything…
When I press "play runescape" it gives me black screen and nothing else. :(
Running win 7, 64 bit.
Any advice?

~Eerik.

Correct me if I'm wrong but isn't there a version of Java specifically for Chrome? Or did you get that one already?

From: Floor66
Correct me if I'm wrong but isn't there a version of Java specifically for Chrome? Or did you get that one already?

i play runescape on chrome, and i didn't have to do anything fancy. i think i had to update my java but not a certain version etc, make sure you accept "allow jagex etc thing" could be something with your privacy settings.

I've never used chrome, does it have a built-in adblocker? Sounds to me like some sort of ad-blocking service is blocking the RS client from running

Java 6 or Java 7? I've heard that Java 7 breaks MANY things

From: Floor66
Correct me if I'm wrong but isn't there a version of Java specifically for Chrome? Or did you get that one already?

I think it's just for the webkit engine itself since that is used by safari/chrome and pretty much made by apple.. they have used their own java type forever






@OP chrome doesn't pop up and allow java sometimes.. you have to get it to ask you if you want to allow runescape.com then it lets you.. that's what I had to do, the java stuff is installed auto

Yes, there is a java for Chrome, I dl-ed it - runescape itself asked it. After that it took me to the black screen. It is java 6 I believe. I have adblocker aswell, but it's turned off and still nothing, I can't even press the "accept Jagex" because nothing will pop up.
@ Grats, how should I do that?
Thank you all so far,
~Eerik.

From: Heavenzeyez1
Yes, there is a java for Chrome, I dl-ed it - runescape itself asked it. After that it took me to the black screen. It is java 6 I believe. I have adblocker aswell, but it's turned off and still nothing, I can't even press the "accept Jagex" because nothing will pop up.
@ Grats, how should I do that?
Thank you all so far,
~Eerik.

I think you had the same problem I did. Try downloading the x86 version of Java too. Chrome only runs in 32-bit and since you are on x64 I'm sure your browser auto-detected and installed the x64 version… That's what I had to do anyway.

Another time it turned out my java had gotten broken by an update. I had to find a very special uninstall program to pure all the files out and re-install. Was a complete pain, but everything works again. I don't think you have to do that though.

From: Silent SPY
I think you had the same problem I did. Try downloading the x86 version of Java too. Chrome only runs in 32-bit and since you are on x64 I'm sure your browser auto-detected and installed the x64 version… That's what I had to do anyway.

Another time it turned out my java had gotten broken by an update. I had to find a very special uninstall program to pure all the files out and re-install. Was a complete pain, but everything works again. I don't think you have to do that though.

Did that, still no result. First downloaded the Chrome java - nothing. Then the 32 bit java - nothing(it overwrote the chrome java though). Idk what to do…

Here's the result: http://www.upload.ee/image/1542290/Untitled.jpg

~Eerik.

hold S or ctrl+s (can't remember) while loading runescape, it loads safe mode

Probobly S

Try it in Firefox? ;)

Firefox 5 <3

~BraK

From: Wizzup?
Try it in Firefox? ;)

From: BraK
Firefox 5 <3

~BraK

Listen to them! :D

If you're going to play runescape, download the client from their website, you'll have no problems. Thats the best way since you wont use chrome which reduces the mem usage and no hassle.

From: KingKong
If you're going to play runescape, download the client from their website, you'll have no problems. Thats the best way since you wont use chrome which reduces the mem usage and no hassle.

I thought that the RS DL Client is just a cheap copy of Runescape in IE :P?


~Home

From: Heavenzeyez1
Yes, there is a java for Chrome, I dl-ed it - runescape itself asked it. After that it took me to the black screen. It is java 6 I believe. I have adblocker aswell, but it's turned off and still nothing, I can't even press the "accept Jagex" because nothing will pop up.
@ Grats, how should I do that?
Thank you all so far,
~Eerik.

should see that on the top

if it doesn't show up I have no idea how to get it to.. I usually use firefox lol

go to "about:plugins" and see what you have

~shut

EDIT: "about: plugins" (no space between : and p)

From: Home
I thought that the RS DL Client is just a cheap copy of Runescape in IE :P?


~Home

Pretty sure it is lol ;)

@ Wizz & Brak: I can't play on FF either, there it says that "click here to download java" and on that page it starts looking for my java and won't find anything saying: "Something is wrong, Java is not working."
@ KingKong - I want to play in browser sometimes.
@ Grats - Nope, I don't get that up there. Never did.
@ Shuttleu - I have Java there.

~Eerik.

From: Home
I thought that the RS DL Client is just a cheap copy of Runescape in IE :P?


~Home

It used to be based on IE, but they changed it about 2-3 revisions ago.

if you have java for FF and thats not working then i have no idea whats wrong

but could you try uninstalling java completely, restart chrome and then run runescape which should get you to install java

~shut

From: Shuttleu
if you have java for FF and thats not working then i have no idea whats wrong

but could you try uninstalling java completely, restart chrome and then run runescape which should get you to install java

~shut

Did that 3 times, it installed successfully, but still goes to black screen..

~Eerik.

E: In FF, it says I must install java(I have it already).

i think this has been mentioned before, but you have installed the 32 bit java

~shut

EDIT: also what version of java do you have (from the about: plugins)
mines
Java (2 files) - Version: 6.0.260.3

From: Shuttleu
i think this has been mentioned before, but you have installed the 32 bit java

~shut

I have both - 32 & 64 bit.
When I run IE 32 - works.
When I run IE 64 - works.

~Eerik.

From: Heavenzeyez1
I have both - 32 & 64 bit.
When I run IE 32 - works.
When I run IE 64 - works.

~Eerik.

This is ridiculous haha. I suppose you could try deleting the RS cache file on your computer? I don't remember where it is stored though… Also try loading it in an incognito window in Chrome. It will force it to start fresh. As for it not working in FF, that's a whole other mystery… I'll do some hunting on google and see what I can find.

From: MylesMadness
Java 6 or Java 7? I've heard that Java 7 breaks MANY things

I still think this is a valid concern. Are you sure you don't have 7?

Yes, I have this version Shut mentioned. (Java (2 files) - Version: 6.0.260.3)
I will now try to uninstall all javas and clear all caches. Let's see what's going to happen.

~Eerik.

From: Heavenzeyez1
Yes, I have this version Shut mentioned.
I will now try to uninstall all javas and clear all caches. Let's see what's going to happen.

~Eerik.

and your temp directory

~shut

Yes Shut - did that aswell. STILL NO LUCK, I'm losing my hope.
Deleted everything - restarted - opened FF - "Click here to download additional plugins" - Installed Java nicely(correct version) - refreshed automatically webpage - Now keep saying: "It appears that you do not have Java installed, to play RuneScape for free please click here to download Java, or click here to get the RuneScape downloadable version.

If you have already installed the downloadable version, please look for the RS icon on your Windows desktop and double-click to play." :(
Btw - It's a 32 bit java.
Idk what to do anymore..

~Eerik.

From: Heavenzeyez1
Yes Shut - did that aswell. STILL NO LUCK, I'm losing my hope.
Deleted everything - restarted - opened FF - "Click here to download additional plugins" - Installed Java nicely(correct version) - refreshed automatically webpage - Now keep saying: "It appears that you do not have Java installed, to play RuneScape for free please click here to download Java, or click here to get the RuneScape downloadable version.

If you have already installed the downloadable version, please look for the RS icon on your Windows desktop and double-click to play." :(
Btw - It's a 32 bit java.
Idk what to do anymore..

~Eerik.

i have absolutely no idea, but i will keep trying to help

have you tried reinstalling chrome?

~shut

I tried with FF right now, let me check chrome. Chrome still gives black screen - I will reinstall chrome now.

~Eerik.

oh, something else i just thought

open up task manager and kill all processors of java

~shut

There is no java process there! :)
When reinstalling chrome and opening RS - it asks permission to run RS - I pressed allow always - it does nothing just keeps hanging there.. And when I refreshed it went to black screen again..

~Eerik.

From: Heavenzeyez1
There is no java process there! :)

thats not good…

From: Heavenzeyez1

When reinstalling chrome and opening RS - it asks permission to run RS - I pressed allow always - it does nothing just keeps hanging there.. And when I refreshed it went to black screen again..

~Eerik.

im not sure, i will get back to you but i have to go out right now, expect me back in about an hour

sorry i cant be of much more help right now

~shut

No problem - Here's the pic when I reinstall chrome and open up RS the FIRST time - after refreshing goes to black screen: http://www.upload.ee/image/1545810/Untitled.jpg
E: It seems to me that Chrome and FF can't start java up. Idk.
E2: Opera won't handle it as well - black screen.
~Eerik.