SRL Archive - RuneScape News and General

Infraction Email from Jagex?


Tlachtli

2011-06-14 11:55:49

Got this email from Jagex last night:

Dear Player,

we have received multiple report actions towards your RuneScape account that has lead to it being placed in the "Danger Zone". This means your account is on the verge of being banned or muted depending on each report type. If you are unaware of the rules of RuneScape, please read the rules and conditions located on the RuneScape home page.

Use the link below to appeal against/view your account status:

[link was here]

Note: Due to a recent bug in our infraction system, some accounts may have received a void infraction. The majority of void infractions have been removed but we cannot ensure that all infractions have been removed. We urge you to visit the appeal section to appeal any unjustified infractions received due to system errors.

Many thanks, Jagex Ltd.

You do not need to unsubscribe, as we have not added this email address to any mailing lists.

Copyright © 1999 - 2011 Jagex Ltd. Jagex, RuneScape, FunOrb, War of Legends and Stellar Dawn are registered trademarks of Jagex Ltd in the United Kingdom and trademarks used in other countries of the world. By using our service you are agreeing to our Terms and Conditions and Privacy Policy.


I went through and checked all of my accounts on their respective "Appeal Offense" pages, and they're all still in the safe/green zones (last known infraction on any of them was a mute on one from 2008, now lifted). Is this a glitch in the system, or do they send these out before posting an infraction to your account? If it's one of my army I could care less, but if it's the main I might care :p

The reason I'm wondering is because one of my accounts was stuck for ~6 hours last night while I was asleep. Woke up to a 6-hour proggy saying 10 loads of cballs had been made :duh: However, said account is still in the green/safe zone according to the site.

Sure would be nice if they'd include the account names in those emails.

King of the Nites

2011-06-14 12:02:18

I'm pretty positive this is a scam. Don't try to appeal through the link they gave you. I didn't think jagex sent out emails like this.

Awkwardsaw

2011-06-14 12:04:27

they dont send emails, only way they contact you is via website messaging

Tlachtli

2011-06-14 12:13:54

So it is, the link itself redirects to hxxp://secure.runescape.official-jagex.com/m=weblogin/loginform.ws?mod=offence-appeal&id=76150910454?76,1041 (DON'T FOLLOW - PHISHING LINK)
Good thing I checked through the site instead of the email :p

I'm more interested to know how they got the address line to come from [email]noreply@jagex.com[/email] though, since that's the legit automated Jagex email address.

Anyways, I suppose the topic of this thread is now a warning against phishing emails like this one.

Rich

2011-06-14 12:13:56

Phisher. Jagex don't email you. Could you PM me the link which was in the email? Or maybe you could just post it with big red letters saying it's probably a phishing link?

EDIT: Wow…4 posts in one minute.

josh81193

2011-06-14 12:14:28

From: Awkwardsaw
they dont send emails, only way they contact you is via website messaging


This. Don't you ever read any of the safety stuff Jagex gives you?

Tlachtli

2011-06-14 12:15:33

From: Awkwardsaw
they dont send emails, only way they contact you is via website messaging


The thing is though, they do send emails for account recovery ect, so that's what got me wondering.

Anyways, not a big deal.

From: Rich
Phisher. Jagex don't email you. Could you PM me the link which was in the email? Or maybe you could just post it with big red letters saying it's probably a phishing link?

EDIT: Wow…4 posts in one minute.


hxxp://secure.runescape.official-jagex.com/m=weblogin/loginform.ws?mod=offence-appeal&id=76150910454?76,1041 (DON'T FOLLOW - PHISHING LINK)

Failpailirl

2011-06-14 12:26:18

i get these all the time, and yes it is a phishing site.

Ogre

2011-06-14 12:38:04

Anyone know how they apparently sent it from [email]noreply@jagex.com[/email] ?

Geo

2011-06-14 13:11:46

From: Ogre
Anyone know how they apparently sent it from [EMAIL="noreply@jagex.com"]noreply@jagex.com[/EMAIL] ?


They spoof the email. If you look at the headers of the email you'd see the real email address.

https://secure.wikimedia.org/wikipedia/en/wiki/E-mail_spoofing

Sex

2011-06-14 13:19:46

From: Tlachtli
So it is, the link itself redirects to hxxp://secure.runescape.official-jagex.com/m=weblogin/loginform.ws?mod=offence-appeal&id=76150910454?76,1041 (DON'T FOLLOW - PHISHING LINK)
Good thing I checked through the site instead of the email :p

I'm more interested to know how they got the address line to come from [EMAIL="noreply@jagex.com"]noreply@jagex.com[/EMAIL] though, since that's the legit automated Jagex email address.

Anyways, I suppose the topic of this thread is now a warning against phishing emails like this one.

It says secure but its not https.

footballjds

2011-06-14 14:18:34

From: Geo
They spoof the email. If you look at the headers of the email you'd see the real email address.

https://secure.wikimedia.org/wikipedia/en/wiki/E-mail_spoofing


actually, you can make it so it really is "from" a certain email address.

i luffs yeww

2011-06-14 14:31:08

From: Sex
It says secure but its not https.


I lol'd.

Brandon

2011-06-14 14:34:57

Whats funny is that I got these emails aswell.. where as for email accounts that aren't registered to runescape, dont get these emails.. My one and only email registered to runescape gets these emails.. Mod Mark made a post saying its fake but its pretty weird that they know exactly who plays runescape and then they send the emails to them.

Mine said I was reported.. It didn't say I was infracted.. and when I did check my account, it actually was not at the minimal green zone for mute.. it actually increased to about almost halfway of the green zone which was also weird :S

Tlachtli

2011-06-14 15:28:24

Well, whoever "they" were that sent it, they made Yahoo mail think it really was from Jagex. It's interesting to note though that they used the wrong font; Jagex's appeal emails have a more typewriter-looking font.


Markus

2011-06-14 15:47:46

Spoofing recipients is easy, it's not checked.
Just one of a bazillion phishing emails I get a lot. Just ignore them

footballjds

2011-06-14 16:27:34

From: Tlachtli
Well, whoever "they" were that sent it, they made Yahoo mail think it really was from Jagex. It's interesting to note though that they used the wrong font; Jagex's appeal emails have a more typewriter-looking font


why edit out rtjobe then not edit it out of the second image?
:duh:

Tlachtli

2011-06-14 16:44:10

From: footballjds
why edit out rtjobe then not edit it out of the second image?
:duh:


Cause I didn't notice that one. :redface:
Well, spam filters are a good thing.

cycrosism

2011-06-14 16:45:51

I made a thread about this a while ago,

http://villavu.com/forum/showthread.php?t=64365