weequ
2010-08-03 12:48:42
My friend have had this problem on his computer for a while now and I thought that maybe someone from here would know how to solve this.
They don't even get power when they are not working.
He has also tried another usb mouse and other usb ports and it's still not working.
Should he try installing new drivers? What kind of drivers?
Please help :D
Edit: He has already tried formating his computer and it only helps for a while.
anonymity
2010-08-03 13:37:43
problem should read "windows vista not working with USB mouse and keyboard"
seriously… also, if you could give more detail that would help.. it is like calling a helpdesk and saying something is wrong please fix it :). Computer specs, what keyboard, what mouse, any conversions on connection directly USB connected? stuff like that.
tico2
2010-08-03 13:52:30
My mouse and keyboard are also USB and I had no problems with vista :p
Emaziz
2010-08-03 15:08:34
Is there still non-USB mouse and keyboards? O_o
Windows 7 ftw <3
anonymity
2010-08-03 15:18:20
Yea there are. You can still buy them, they are not built as much. But there are specialized ones.
noidea
2010-08-03 15:23:06
Ok, can you go into the BIOS? If you can use the USB Keyboard to navigate the BIOS, its an OS specific issue.
If you CANNOT use the USB keyboard to enter and navigate the BIOS, grab a PS2 keyboard. (Not a playstation 2 keyboard.. a keyboard with a PS2 head.. Its a circle and should be green or purple with 7 or 8 pins)
Use the PS2 keyboard to enter and navigate the BIOS. Look for USB Legacy, and enable it.
Once USB legacy is enabled, it should be fixed
weequ
2010-08-03 15:49:53
From: noidea
Ok, can you go into the BIOS? If you can use the USB Keyboard to navigate the BIOS, its an OS specific issue.
If you CANNOT use the USB keyboard to enter and navigate the BIOS, grab a PS2 keyboard. (Not a playstation 2 keyboard.. a keyboard with a PS2 head.. Its a circle and should be green or purple with 7 or 8 pins)
Use the PS2 keyboard to enter and navigate the BIOS. Look for USB Legacy, and enable it.
Once USB legacy is enabled, it should be fixed
Thanks. I think its worth trying.
weequ
2010-08-05 15:05:25
Whenever the keyboard isn't working he can't even enter bios after rebooting the computer. Does that mean that something is wrong inside the computer?
i luffs yeww
2010-08-05 15:18:10
Did it not work with a PS/2 keyboard? It's six pins and purple (keyboard) by the way. :p
If it doesn't work with a PS/2 keyboard, then something's up. I'm sure there's some way to get into BIOS still, though.
You could try reseting the motherboard. That may not help anything, but why not? x]
anonymity
2010-08-05 15:43:35
have you/he tried plugging in other things into the ports. thumb drives, external hard drives, et cetera?
It might be possible that your computer OS is conserving power (power saver mode or something like that) and not fully supporting the ports.
weequ
2010-08-05 16:04:57
I don't think he has tried a ps2 mouse. Anyway he still has warranty left so I think he is gonna return the computer or something..
noidea
2010-08-05 20:50:20
From: antti mies
I don't think he has tried a ps2 mouse. Anyway he still has warranty left so I think he is gonna return the computer or something..
ffs,tell him to do what I said… There is no point in returning the computer if he can use a ps2 keyboard (make sure he knows its not a playstation keyboard I'm talking about) to get into the BIOS and make sure usb legacy is enabled..