SRL Archive - NOTA

Hey, I just bought a zune and every time I plug it into my computer, It has this error message:
Things to know:
~I have the software.
~I uninstalled/reinstalled it many times.
~I tried all my USB ports
~Not using a USB hub
~I reset the zune
~I reset my computer/the zune many times

If you could help that would be awesome. Thanks.

Do other USB devices work?

Zune HD?

I'd say the unit is defective, take it back and get a new one.

Other USB devices work, Not a zune HD, and It works just fine on my cousins computer…Don't know why it does it on mines.

Plug it in and leave it undetected for a while, it should detect it after a few minutes

From: game over
Other USB devices work, Not a zune HD, and It works just fine on my cousins computer…Don't know why it does it on mines.

What OS is your cousins computer?

^ I'm 99% sure his cousin runs Windows, as Zune isn't cross-platform compatible. Wouldn't recognize it at all on Ubuntu for me. Microsoft did that for a reason, I think. And I know Zune software works with XP, Vista, and 7.

Drivers perhaps..?

From: i luffs yeww
^ I'm 99% sure his cousin runs Windows, as Zune isn't cross-platform compatible. Wouldn't recognize it at all on Ubuntu for me. Microsoft did that for a reason, I think. And I know Zune software works with XP, Vista, and 7.

I figured that much… What version of windows.

I have windows vista

^ There's your problem. ;)

Does your cousin also run Windows Vista? Try redownloading the correct Zune software for Windows Vista.

From: game over
I have windows vista

Why did you post a picture of XP then?

>.>


Another thing you can try is this…

Go to C:\WINDOWS\inf\
Delete ALL of the files with the .PNF extension (and ONLY the .PNF files)
Restart computer
Try pugging in again.

>_>

And why is the image from online-tech-tips.com?

http://www.online-tech-tips.com/computer-tips/usb-device-not-recognized/

Also, Hobbit, there are SOOOO many .pnf files in inf/.

In case this isn't a weird troll, and isn't from the URL above, you could run something like..

cd C:\Windows\inf
del *.pnf

I think.

From: i luffs yeww

also, hobbit, there are soooo many .pnf files in inf/.

There are 478 (IRCC)

^ Doing that by hand would be bothersome. Would what I posted work? :3

From: i luffs yeww
^ Doing that by hand would be bothersome. Would what I posted work? :3

Meh, only took about 5 min for me to do, its pretty much every second file.

And theoretically it should work.

Or you could just click the column for file type to sort out the .pnf files :)

I'm still confus about that exact image coming from http://www.online-tech-tips.com/computer-tips/usb-device-not-recognized/ ..

I'll try those methods, thanks a bunch guys.

I tried all those methods, nothing worked…btw I used that image because i cbf taking the pic, cropping, uploading, ect. But if you want I can do that.

Call Customer Service maybe?

Or try this link http://support.microsoft.com/kb/935420

My dad works for microsoft. Uninstall libusb. Thats the main cause of the problems that are driver related.

I'll try those, thanks.