SRL Archive - Senior News and General

SSRL and the giving of infractions.


Hobbit

2009-02-26 01:26:40

Now, giving SSRL the power to hand our warnings and infractions is a privilege that we as a staff felt you all as a group could handle. As I review all the infractions/warnings given I have noticed something that I believe is a short coming on our part, the staff, of properly telling you when and went not to infract and infraction etiquette. So I am going to give you a brief out line of this…

First thing to always remember:
Before infraction, think about and check all information twice before giving and infraction.

One of the most important purposes of an infractions is the message to the user. The "infraction points" are basically the kick in the but to make the message sink in, but the message should be the focus point of the infraction. We are here to help people learn and succeed, sometimes more than just at scripting. A simple warning or infraction if it is said in the right tone can completely turn a users attitude around. This brings me onto the next point…

Always keep the messages to the users in a positive, constructive criticism tone. Again we are here to help our users and if they have deviated from the rules we want to correct them in a building way so they will stay here and be active for a long time.

Stuff like this isn't very encouraging for someone to read, it portrays the message of "Yeah whatever, you're just another rule breaker"
Message to User:
Read the rules etc., mmkayh?


Where something more like this helps the user, it doesn't need to be long to be effective. This one relates to the user to build a relationship, then it identifies the problem to the user, then it gives an explanation of why it is a problem.

Message to User:
It is understandable that you want a quick answer, but spamming is not the correct way to achieve it.


Not much more to type is it? But its a completely different tone. There is one this that could have made the second message better though. Give a solution to the user of how to correct the problem or link them to resources to do it.

I would really like to see an improvement in effort from you all when giving infractions. You are SSRL, you are the 'elite' or the SRL Member, you set the example. If you guys set an example of disconnection and being indifferent to the well being of this community, then the roots of this community are sick and it will not last.

So to recap…

  1. Check twice before infracting
  2. Focus on the message with these 4 points:
    1. Relate to user to build a relationship and openness
    2. Identify the problem to the user
    3. Explain WHY they are receiving it
    4. Give them a solution or resource to change
  3. Set an example that you care for this community


Comments?

n3ss3s

2009-02-26 02:58:15

Well if someone posts a posts that's just entirely off-topic and spam, like that dude whose name is an email address, he posted "old timer" to some topic that hadn't got nothing to do with it, so I simply told him "Don't spam." in the message, because he obviously knew he did…

I don't think simple infractions like this case need much explaining to the receiver, atleast if you know they know what they are being accused of…

Lee Lok Hin

2009-02-26 02:59:48

Hey hamudiiG,
So, you want scripts? Yeah, we all do. You have tried to spam 10 posts to get into juniour members, and that, as you should know, is against the rules. Which means that i'm giving you an infraction. :p That usually comes with a post count reset.

Well, all that hard work for nothing? You've spammed the following posts:


omg, how do i use this ?



Lol, jagex is beginnning to be very shitty



did u manage to get 99? :)'




my account has been locked to, did u get urs back?



nice, but not working for me anymore :(


Incidentally, this script is working perfectly.


is this not only a autoclicker?


All SCAR scripts are autoclickers, albeit advanced.


will i get banned if i use this?




nice, i will use this.



omg nice! but have anyone tried it ?


All in a very short space of time, and they're not, by any extent, the best you can do.

Yeah. And they've not counted towards your 10 posts. Try making 10 constructive posts next time. Like progress reports, real feedback. And constructive posts generally have more than 2 words, and smileys don't count. Hope to see you around the forums soon.

Lee Lok hin


That's my registered user spamming template. Tell me if I should revise it.

Anyway, I generally do a 3 point juniour spamming ban on a registered user spamming. I don't know if I should do that, but I think that with just one infraction and no noticeable difference in their browing of the forums, they just don't get the lesson.

Sir R. M8gic1an

2009-02-26 04:09:09

thumbs up hobbit.

lee: 1 infraction or 3 infractions does come down to the same thing when you get temp banned anyway.
I think it's good to quote all the posts, but unnecessary. The user knows what he posted, you know what he posted and the mods know (well, check) the posts anyway. So if you feel like cutting down on some of the work there it's fine.
The beggining of you message to the user seems to have a "mocking" tone, maybe turn that down a little would be good. The end part of your infraction is good.

~RM

Lee Lok Hin

2009-02-26 04:27:45

I don't think 1 infraction gives a temporary ban.

Sir R. M8gic1an

2009-02-26 04:32:13

From: Lee Lok Hin
I don't think 1 infraction gives a temporary ban.


1 Spamming into juniors infraction = temp ban
3 Spam infractions = temp ban

~RM

Hobbit

2009-02-26 10:21:34

From: n3ss3s
Well if someone posts a posts that's just entirely off-topic and spam, like that dude whose name is an email address, he posted "old timer" to some topic that hadn't got nothing to do with it, so I simply told him "Don't spam." in the message, because he obviously knew he did…

I don't think simple infractions like this case need much explaining to the receiver, atleast if you know they know what they are being accused of…


I assume you are talking about [email]JiveToronto@Gmail.com[/email]? See but the problem is we can't read their minds so we don't know where they are coming from or why they did it. It could just be for attention because they have a bad home life and don't get much attention but we dont know. This is why we have to be careful and be positive because that would be much more effective to getting through to someone like that. If they are someone with a bad home life, they hear negative "i dont really care about you"" talk all the time, why make them hear it more when we could spend and extra three seconds?

Its not like you have to rewrite it everytime. Most times I have a prewritten infraction save in a notepad file.

Now I never said it makes a person change everytime, but if its in the write tone it sets something in there. Maybe it will take awhile maybe not at all. Look at you n3ss3s, you were considered the worse spammer in SRL history. Then you asked for a post coutn reset so you could start over. You have gained a lot of respect since then and now you are even a dev.

People can change. I won't lie, I never thought you could before… But I've learnt my lesson and getting to know you you are a really great guy :)


@Lee Lok Hin
Just to clarify a bit more:

From: Rasta Magician
lee: 1 infraction or 3 infractions does come down to the same thing when you get temp banned anyway.


The infraction system is based off points. The point of the infraction we have set right now as default range from 1-3 points. The points for the most part expire in one month.

3 points (All active at the same time) = 1-2 week ban depending on your rank
6 points (All active at the same time) = permanent ban

From: Rasta Magician
I think it's good to quote all the posts, but unnecessary. The user knows what he posted, you know what he posted and the mods know (we'll, check) the posts anyway. So if you feel like cutting down on some of the work there it's fine.


Or maybe just quote less posts. Maybe just pick one or two or leave the same default one of two example posts in your template?

From: Rasta Magician

The beginning of you message to the user seems to have a "mocking" tone, maybe turn that down a little would be good. The end part of your infraction is good.


Even the ending bit seems to have a little bit of it. A could of rephrasing would make it good. But you have the right idea of kinda how they should be structured.

n3ss3s

2009-02-26 11:25:58

From: Hobbit
I assume you are talking about [email]JiveToronto@Gmail.com[/email]? See but the problem is we can't read their minds so we don't know where they are coming from or why they did it. It could just be for attention because they have a bad home life and don't get much attention but we dont know. This is why we have to be careful and be positive because that would be much more effective to getting through to someone like that. If they are someone with a bad home life, they hear negative "i dont really care about you"" talk all the time, why make them hear it more when we could spend and extra three seconds?

Its not like you have to rewrite it everytime. Most times I have a prewritten infraction save in a notepad file.

Now I never said it makes a person change everytime, but if its in the write tone it sets something in there. Maybe it will take awhile maybe not at all. Look at you n3ss3s, you were considered the worse spammer in SRL history. Then you asked for a post coutn reset so you could start over. You have gained a lot of respect since then and now you are even a dev.

People can change. I won't lie, I never thought you could before… But I've learnt my lesson and getting to know you you are a really great guy :)



*tear*


But I don't know how we floated from a spam infraction to problems at home? :p

Anyway, first I got a pm from him as response to the infraction -

lol price you pay for school internet


and I told him

ehh?


and I got a stupid answer -

dont worry im just loling at how strict it has become you youngin




But anyways, I know what you mean…

Sir R. M8gic1an

2009-02-26 11:41:37

Also, here is what an infraction looks like, so you don't find yourselves repeating information:


Dear N0body,

You have received an infraction at SRL-Forums.



Reason: Spamming into Junior Members
——-
Please do not use spam as a way to raise post count. It is an unacceptable method. Please make helpful and useful posts. Your post count has been reset and you have received a 14 day ban.

~RM
——-

This infraction is worth 3 point(s) and may result in restricted access until it expires. Serious infractions will never expire.

All the best,
SRL-Forums


if you check your sent messages you'll certainly find some of these.

~RM

Bam Bam

2009-02-26 15:31:34

Some of mine had a bit of an edge to them too :S
Which I guess is because I was aggravated by the time I wanted to infract them, but that still doesnt make it right.

I should probably write the infraction, and read it like an hour later or so for a second time before sending it or something.

Hobbit

2009-02-26 23:42:09

From: Bam Bam
Some of mine had a bit of an edge to them too :S
Which I guess is because I was aggravated by the time I wanted to infract them, but that still doesnt make it right.

I should probably write the infraction, and read it like an hour later or so for a second time before sending it or something.


Thats why I have a set of saved messages just incase. If I feel I am too agitated or rushed to do a proper job I just paste out of there. But it doesn't mean you have to use it everytime, just a back up.

Jason2gs

2009-02-27 16:18:48

From: Rasta Magician
if you check your sent messages you'll certainly find some of these.

~RM


Neat-o!

Let's see…

From: Jason2gs
Reason: Spam
——-
You spammed, AND unbeautified my iSpy :(
——-


Erm… Let's go to the next one.

From: Jaon2gs


Reason: Spam
——-
Hi. You are a SPAMMER!!!

I'm done.
——-


Well shoot :S

From: Jason2gs

Reason: Spamming into Junior Members
——-
Hi.
——-


At least it wasn't rude, and he was getting banned for it anyway… Which brings up a question: If a person receives an infraction for Spamming to Juniors, do they get a chance to read the message you send?

Oh, I also have another.

From: Jason2gs
Reason: Signature Rule Violation
——-
Hi. It's against the rules to post links/referrals to click-cash sites in your signature. Sorry.

Posting "Click Cash" ads/referrals. It is unwelcome here! Will result in 10 day temp ban for thread advertisements, infraction for siggy ads.
——-


There we go :] A decent one. Well, half-decent.

n3ss3s

2009-02-27 16:33:15

Lol, found it amusing, this is a page of my sent items, nice rate of regular messages and infractions :p



03-25-2008 You have received a warning at SRL-Forums
03:37 PM 2pacfan


03-25-2008 You have received a warning at SRL-Forums
01:03 PM pur3b100d


03-25-2008 FW: Infractions
12:19 PM Wizzup?


03-25-2008 Re: Infractions
12:16 PM Starblaster100


03-25-2008 Re: You have received an infraction at SRL-Forums
09:32 AM bloodargon


03-25-2008 Re: You have received an infraction at SRL-Forums
09:29 AM bloodargon


03-25-2008 You have received an infraction at SRL-Forums
09:26 AM Runite


03-25-2008 You have received an infraction at SRL-Forums
09:24 AM bloodargon


03-24-2008 Re: My script
12:41 PM Dr D. Dervish


03-24-2008 Re: My script
05:27 AM Dr D. Dervish


03-23-2008 King Black Dragon
06:14 PM Starblaster100


03-23-2008 You have received an infraction at SRL-Forums
04:42 PM bobINaShOe


03-23-2008 You have received an infraction at SRL-Forums
04:30 PM XjagexisgayX


03-23-2008 Re: God.
11:47 AM Zezi


03-23-2008 Re: God.
11:11 AM Zezi


03-23-2008 Re: God.
10:33 AM Zezi


03-23-2008 You have received an infraction at SRL-Forums
09:52 AM makko


03-23-2008 You have received an infraction at SRL-Forums
06:34 AM Flamez


03-23-2008 You have received an infraction at SRL-Forums
06:28 AM Jimmyrey6857


03-23-2008 You have received an infraction at SRL-Forums
06:26 AM Masta111


03-23-2008 Re: God.
05:31 AM Zezi


03-23-2008 Re: ness
05:29 AM thebob142


03-22-2008 Re: ness
03:51 PM thebob142


03-22-2008 Re: Hello just a quick help plz?
02:30 PM faster789


03-22-2008 Re: Hello just a quick help plz?
02:22 PM faster789


03-22-2008 Re: You have received an infraction at SRL-Forums
08:19 AM retybob


03-22-2008 You have received an infraction at SRL-Forums
05:29 AM Preston8


03-21-2008 You have received an infraction at SRL-Forums
01:02 PM Exedos


03-21-2008 You have received an infraction at SRL-Forums
10:09 AM raptez3


03-21-2008 You have received an infraction at SRL-Forums
10:06 AM retybob


03-21-2008 You have received an infraction at SRL-Forums
10:01 AM pr0kill3r40


03-20-2008 1 Attachment(s) omg omg omg
10:06 AM n3ss3s


03-19-2008 You have received an infraction at SRL-Forums
12:18 PM codenman


03-19-2008 Your AutoColoring…
09:15 AM tarajunky


03-19-2008 You have received an infraction at SRL-Forums
09:00 AM kitezy


03-19-2008 You have received an infraction at SRL-Forums
08:55 AM xltb


03-19-2008 Re: Best Scripts
08:14 AM king vash


03-18-2008 Please forgive me…
03:21 PM Karl


03-18-2008 You have received an infraction at SRL-Forums
03:19 PM Karl


03-17-2008 Re: Hey…
11:55 AM Bobarkinator


03-17-2008 Hey…
11:36 AM Bobarkinator


03-16-2008 You have received an infraction at SRL-Forums
01:18 PM justin102030


03-16-2008 täs
04:52 AM n3ss3s


03-15-2008 You have received an infraction at SRL-Forums
02:06 PM minimo11


03-15-2008 You have received an infraction at SRL-Forums
02:03 PM Ivo09


03-15-2008 Re: n3sssssssssssssssssss
05:41 AM BobboHobbo


03-12-2008 Sun Mining Guild Mineri…
10:13 AM JuKKa


03-12-2008 1 Attachment(s) omg omg omg
08:25 AM n3ss3s


03-11-2008 You have received an infraction at SRL-Forums
09:43 AM Galalon


03-11-2008 Re: Srl Updater Script
09:18 AM kingstun




Lol, this one made my day:

03-18-2008 Please forgive me…
03:21 PM Karl

Hobbit

2009-02-27 18:43:26

From: Jason2gs
At least it wasn't rude, and he was getting banned for it anyway… Which brings up a question: If a person receives an infraction for Spamming to Juniors, do they get a chance to read the message you send?


It depends if they get emails when they receive a PM, but they can certainly read it after.

Ejjman

2009-02-28 12:16:42

Dear Zezi,

You have received an infraction at SRL-Forums.

http://www.srl-forums.com/forum/showthread.php?p=436929

Reason: Insulted Other Member(s)
——-
Insulting a member's script and another member enjoying the script, spam, and in the same thread. Poor, poor behavior.
——-

This infraction is worth 2 point(s) and may result in restricted access until it expires. Serious infractions will never expire.

All the best,
SRL-Forums


I dont' remember doing this, apparently I did. That sounds like me though.
+I will do better though

Daniel

2013-09-28 23:39:07

Just bumping this sticky because I don't think some SSRL members realise they can infract. :)