SRL Archive - NOTA

Branding and Growing my website, Memberize.Me


YoHoJo

2013-06-17 14:30:28

Hey all, long time no see!
Just finished up a round of final exams in my 2nd to last quarter in college!

I'm now on summer vacation for a week, and then have summer classes (but I'll have 4 day weekends)!

Now that I will have a ton of free time, I really want to spend it redesigning and branding www.Memberize.Me

I really don't have any idea of exactly what I'm going to have to do to accomplish my goals, but all I know is that I want to make Memberize.Me bigger, better, and have more/happier customers!

The points outlined in this article are a good start/summation of what I want done:
http://www.entrepreneur.com/article/77408

If you have any ideas, suggestions, critiques, or talents to give/tell/lend to me please do so!

Basally: What are things I can do to make Memberize.Me a better experience for all?

Wu-Tang Clan

2013-06-17 14:33:18

Live chat/skype group for extremely fast service? Like you get on the skype chat, and then a "representitive" adds you and you work from there. All in all you could get a deal going in some 5 minutes from website to trade.

YoHoJo

2013-06-17 14:36:36

From: Joseph D
Live chat/skype group for extremely fast service? Like you get on the skype chat, and then a "representitive" adds you and you work from there. All in all you could get a deal going in some 5 minutes from website to trade.


Ah yes good suggestion.
I'm defiantly looking into getting some sort of LiveChat for the website itself so people can visit, order, and get their service right away (as long as someone is online). For now since it's just me and occasionally just 1 other person working I don't want to invest into something like that just yet, but when I do I'll most likely purchase a subscription to https://www.zopim.com/ I've used it a bit in the past and it seems to be really solid and feature rich.

NKN

2013-06-17 14:48:31

When someone submits a purchase, you should store their username/keyword in a database, and have a bot just sitting somewhere. They then proceed to say the keyword to the bot, and if the keyword/username match, it accepts the GP from the user, and then an email is dispatched with a game code(Which you store in a database as well?)

Might take some work, but imagine the rush of sales of instant members.

Silentcore

2013-06-17 14:59:14

Add Silentcore Services, lol.
Please add live chat, gold selling section, and several responsible people to work with you.

rj

2013-06-17 15:19:33

Memberize.Me is that . supposed to be representing like a function pointer?

Anyway, maybe you could have them purchase "credits" and they can exchange those credits for membership/gp/tripbot VIP

count to potato

2013-06-17 15:31:03

This looks cool! You only accept rs07gp?

i kees i

2013-06-17 15:42:41

add a gold selling/buying section

denart5

2013-06-17 15:59:41

The site looks really clean but why would you want to buy membership with gold instead of real money while you can get the one with the other.

i kees i

2013-06-17 16:03:06

From: denart5
The site looks really clean but why would you want to buy membership with gold instead of real money while you can get the one with the other.


buy member ship directly with rs gold = 1 step

selling rs gold –> buying membership = 2 steps

if he adds a sell/buy gold option it would be perfect

denart5

2013-06-17 16:10:56

From: i kees i
buy member ship directly with rs gold = 1 step

selling rs gold –> buying membership = 2 steps

if he adds a sell/buy gold option it would be perfect

Okay I get it

happy hippo

2013-06-17 16:12:12

the site layout looks very clean cut try adding a skype so the customers get fast access to there pins.

Wetish

2013-06-17 16:27:16

Some ideas:
  • By displaying prices only in 07 gold, you are limiting your customers. Accept both eoc and 07 gold.
  • Your website lacks feedback and reviews from your customers. Add an incentive to promote your customers to honestly review their experience.
  • Implement a reward system for customers referring others to your website. Give the referrer a discount if the referee purchases membership.
  • I agree with NKN. Creating an automated process using bots would greatly increase your availability, thus increase your sales.

kevin33

2013-06-17 17:10:20

From: i kees i
add a gold selling/buying section


Not going to happen as the site is professional and allowing others to take part in selling increases scam rate and lowers reputation.
I agree with Wetish and I like Silent's idea about addint the services :)

Wu-Tang Clan

2013-06-17 17:11:08

From: Wetish
Some ideas:
  • By displaying prices only in 07 gold, you are limiting your customers. Accept both eoc and 07 gold.
  • Your website lacks feedback and reviews from your customers. Add an incentive to promote your customers to honestly review their experience.
  • Implement a reward system for customers referring others to your website. Give the referrer a discount if the referee purchases membership.
  • I agree with NKN. Creating an automated process using bots would greatly increase your availability, thus increase your sales.


These are really good points. Totally agree with the Eoc and 07 gold prices.

What I'm not sure about is the bot. You could easily have somebody troll the bot as soon as they knew what it was and start spamming keywords or as soon as somebody says a word, you say it too. It would become suspicious and just as soon become guarded by a mod to catch RWT.

Home

2013-06-17 17:11:30

Tweak the website so all text is properly seen, add Live chat possibility, hire some workers, add new payment options, buy some ads so your website will get more visitors.

~Home

i kees i

2013-06-17 17:18:35

i was talking about selling to the site not to other players.

Kevin

2013-06-17 17:22:07

From: Joseph D
These are really good points. Totally agree with the Eoc and 07 gold prices.

What I'm not sure about is the bot. You could easily have somebody troll the bot as soon as they knew what it was and start spamming keywords or as soon as somebody says a word, you say it too. It would become suspicious and just as soon become guarded by a mod to catch RWT.


With a username/keyword pair, you'd only trade with the matching username that says the word. It wouldn't matter what anyone else says. And who's gonna really wonder if the keyword was "sup dude"

Wu-Tang Clan

2013-06-17 17:30:50

From: Kevin
With a username/keyword pair, you'd only trade with the matching username that says the word. It wouldn't matter what anyone else says. And who's gonna really wonder if the keyword was "sup dude"


Then what about the next 100 customers? "Sup dude5 banana chococlate11 L0000oool?!6&!"

Kevin

2013-06-17 17:47:59

From: Joseph D
Then what about the next 100 customers? "Sup dude5 banana chococlate11 L0000oool?!6&!"


Why can't they all use the same keyword? Their usernames are still unique.

NKN

2013-06-17 18:15:32

On his order form, you choose your own keyword

YoHoJo

2013-06-18 13:45:31

From: NKN
When someone submits a purchase, you should store their username/keyword in a database, and have a bot just sitting somewhere. They then proceed to say the keyword to the bot, and if the keyword/username match, it accepts the GP from the user, and then an email is dispatched with a game code(Which you store in a database as well?)

Might take some work, but imagine the rush of sales of instant members.


I've pondered automating it through a database of codes and Simba, but it's not something I plan to do in the near future just yet. It would be really awesome but it would need to be foolproof and heavily tested.

From: Silentcore
Add Silentcore Services, lol.
Please add live chat, gold selling section, and several responsible people to work with you.


Yeah I'm looking into ZoPim livechat and hiring a few people, and a gold selling/buying section will be added too in the future, but not anytime too soon.

From: Officer Barbrady
Memberize.Me is that . supposed to be representing like a function pointer?
Anyway, maybe you could have them purchase "credits" and they can exchange those credits for membership/gp/tripbot VIP


Not really :p, just thought it would be a neat name for the site.
Umm what would be the point of that though? My only guess is that they could stock up on 'credits' via 1 big RSGP trade, and then get their services instantly via purchasing through credits instead of having to wait for someone to accept RSGP, hmmm pretty cool idea. :)

From: count to potato
This looks cool! You only accept rs07gp?

Yeah I only take RS07 GP, @Kyle Undefined;
made the entire site for me! :)

From: i kees i
add a gold selling/buying section

Will do in the future, but for now I just want to work on bettering what I already have.


From: happy hippo
the site layout looks very clean cut try adding a skype so the customers get fast access to there pins.

On all of the forums I advertise at I list my Skype, however on the site itself I prefer an order form for logging purposes etc. Easier to deal with a backlog that way too.
And thanks, @Kyle Undefined; made the site for me!

From: Wetish
Some ideas:
  • By displaying prices only in 07 gold, you are limiting your customers. Accept both eoc and 07 gold.
  • Your website lacks feedback and reviews from your customers. Add an incentive to promote your customers to honestly review their experience.
  • Implement a reward system for customers referring others to your website. Give the referrer a discount if the referee purchases membership.
  • I agree with NKN. Creating an automated process using bots would greatly increase your availability, thus increase your sales.


RS07 gold is WAY more popular than EoC right now, 9/10 (maybe more) of my customers do RS07 no problem at all so I don't really want to deal with EoC right now.

No it does't, www.memberize.me/#feedback

I'm definitely going to implement some sort of referral system, something like after every X referrals you get a free month :).

Yeah I really would love to automate it, but it would be quite a bit of work, for now I can just hire/pay people to work for me, and eventually try to just automate it.


Thanks everyone, keep them rolling in!
Does anyone know of a service that allows for users to create accounts and referral links to be made etc auto-magically? Does something like that exist?

Wetish

2013-06-18 14:47:47

From: YoHoJo

No it does't, www.memberize.me/#feedback


http://i.imgur.com/b8TMlIq.png

YoHoJo

2013-06-18 16:33:06

From: Wetish
http://i.imgur.com/b8TMlIq.png


Do you have adblock or noscript or something of that sort? Try disabling them and refresh, that's odd.

Wetish

2013-06-18 17:24:20

From: YoHoJo
Do you have adblock or noscript or something of that sort? Try disabling them and refresh, that's odd.

Ah.. Ghostery was blocking Disqus. My bad.

Kyle Undefined

2013-06-18 23:04:39

Awesome suggestion guys! I really wish I had more free time to really dive into these and get them knocked out for @YoHoJo;. He knows just how insanely busy I am though. All in due time. :)

Also, I do have to say a big thank you to @YoHoJo; since he puts up with my lame schedule. Having someone wanting stuff done and not having any time to do it feels awful. He's been super patient, and for that I have to thank him.

Keep them coming!

x[Warrior]x3500

2013-06-19 01:36:18

Really quick, i was totally in Davis visiting my sister about 3 weeks ago and saw someone that looked creepishly like u (ur photos on here) while i was driving away from the BofA. Anyway…

I think that implementing a system similar to what NKN proposed would help your business the most.
If you know how to send SQL queries via Simba/Plugin then this automated system can be easily solved. This is how i would do it (keep in mind i dont know the structure of your database):

1. Via website, receive purchase order and store it in database (including in-game name)
2. Have Simba on a 1 minute loop that will retrieve all non-completed orders (i would add a few different columns in the database to accommodate for tracking steps 2, 3 and 4)
3. If a "not-completed" AND "not-added" (to friend list) row is found, then extract "username" and add them via OSR-SRL. Then change database entry to "not-added" = false (or just have a "added" column that u set to true/false)
4. In your 1 minute interval loop for the SQL, also add in a detection for the trade screen message. If trade attempt found, open trade and complete it, make sure you match up the name from a row in your already gathered data entries. once trade is complete and amount is correct, change boolean value of "not-completed" via query.


^ That would be a rather easy, and problem free system so long as you can connect to your database via Simba/Plugins.

Good luck on your business!

Peanuts

2013-06-19 05:48:24

Beautiful lay out man… You were made for computers lol.

It hurts to see the people saying they didn't get any service for 24 hours / 3 days etc.. :(

You need.. Friends or.. a system or.. something.

You need an EOC gold option….

You have a guy saying in feedback.. whats rs07…

Obviously someone looking for membership that doesn't play the OS version.

EDIT: I noticed a reply to someone further down in your comments section..

Are you sure there isnt a way you can put eoc on ?
I think business would boom! (3m07 = " " eoc gold)

I have plenty of EOC gold if you needed help with a float or something.. Well.. plenty is only like 200m but yeah..